Showing posts from March, 2019

How to Improve Your Business Reputation for Free

As a small business owner, your reputation is everything. It will make or break your business. Warren Buffet understood the value of a good business reputation when he said, “ It takes  20 years to  build a reputation  and five minutes to ruin it. If you think about that, you'll do things differently.” But protecting your reputation in the days of social media is hard. According to the White House Office of Consumer Affairs, an unhappy customer will tell between  nine to 15 people about the incident.   This number gets amplified when they choose to do it in a social stream. Sometimes it’s not even anything your business did wrong.  How about this TripAdvisor review?  Can someone please get on that? Sure, we may snicker about some of those bad reviews but when they happen to your business, they’re not funny. So what do you do if your reputation is in need of a little help? Don’t worry. We have a list of things that can help those minor blips in the road